Revolutionize your service with augmented reality remote support

Innovation thanks to the new Apple Vision Pro

At Bitforge, we understand the challenges that industrial companies face. Time pressure, cost optimization and the lack of qualified professionals can affect efficiency and productivity. But we have the solution for you.

How you benefit from our Vision Pro Remote Support solution

1. time and cost savings

Forget expensive trips and lengthy on-site visits. With our augmented reality remote support solution, you can solve problems quickly and efficiently from a distance. This means less downtime, faster solutions and lower costs for your company.

2. immediate problem solving

Your technicians aren’t everywhere at the same time, but with our solution, they don’t have to be. With live video transmission and real-time communication, your technicians can identify and solve problems immediately, no matter where they are. This means less downtime and a smooth continuation of your operations.

3. improved service quality

Your customers expect excellence, and with our augmented reality remote support solution, you can deliver just that. Immediate support, quick solutions and improved communication mean happier customers and increased service quality.

4. global cooperation

Our remote support tool enables your teams to work together across borders. Whether your technicians work in different offices or even in different countries, they can work together seamlessly and solve problems together. This means improved efficiency and greater collaboration within your company.

5. avoid skills shortages

The skills shortage is a reality that many companies are facing. But with our Vision Pro Remote Support solution, you can get the most out of your existing team. Our technology allows you to work more efficiently, share knowledge and make the best use of resources without having to hire additional specialists.

Book a discovery call

In a discovery call, we will find out together how and in which areas you can benefit from augmented reality remote support with the Apple Vision Pro. We want to learn more about your goals and challenges to help you and your company move forward.

Register now for a no-obligation discovery call.

Reto Senn trägt eine Apple Vision Pro

Advice from the leading AR experts

Since we implemented the first augmented reality app in Switzerland for Möbel Pfister in 2008, we have been the preferred contact for Swiss companies in this area.

Together with partners from all kinds of sectors such as industry, retail, tourism and culture, we are constantly working on new products and making the technologies of tomorrow marketable.

With over 30 awards at the Best of Swiss Apps Awards, we are the #1 AR agency and #1 mobile app agency in Switzerland, something we are extremely proud of.

Apple Vision Pro

Why the Apple Vision Pro?

Extended reality glasses have been around for several years. However, Apple has now managed to integrate the device into its huge software ecosystem, making it fully usable right from the launch.

The Vision Pro also impresses with an image transmission delay of just 12 milliseconds and high image sharpness. These two factors open up huge potential for industrial applications where precision and safety are crucial.

This means for companies: Those who have already invested in three-dimensional content and applications will be vindicated by the release of Vision Pro. For everyone else, now is the time to jump on the AR bandwagon and position yourself as a pioneer.

Apple Vision Pro Eindruck

The most important in a nutshell

The most important information about augmented reality and the Apple Vision Pro at a glance:

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    What is augmented reality (AR)?

    Augmented reality refers to the technology in which virtual content is embedded in the real world to provide an enhanced representation of reality.

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    How does augmented reality work?

    Augmented reality works by superimposing computer-generated content such as graphics, 3D models or information onto the real environment in real time.

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    What applications are there for augmented reality?

    Augmented reality is used in various areas such as industry, education, e-commerce, architecture, medicine, marketing and consulting.

  • What advantages does AR offer companies?

    Augmented reality enables improved visualization, more efficient workflows, better communication and a more immersive user experience.

  • Which industries can benefit from AR?

    AR can be used effectively in any sector, e.g. industry, education, healthcare, architecture, design, retail or manufacturing.

  • Can I also use AR on my smartphone?

    Yes, while augmented reality applications were limited to specific apps until recently, browser-based applications (on the web) are making strong inroads.

  • Which apps are compatible with the Vision Pro?

    All iPad apps and browser-based AR applications such as Yago Studio are supported by the Vision Pro. Likewise all AR apps.

  • When will the Vision Pro be available in Switzerland?

    The Vision Pro can currently only be purchased in the USA. According to current estimates, it will be available in stores in Switzerland in the course of 2024 and will cost around CHF 3,500.

  • How can I prepare for this new area of business?

    In a free introductory meeting, we will be happy to help you find solutions for achieving your goals with augmented reality.

We have already successfully implemented these AR projects

Hololens, Tram, VBZ, AR, Bitforge

Holotram

A project with the vision of digitally revolutionizing vehicle maintenance. For Verkehrsbetriebe Zürich (VBZ) and Bombardier Transportation, we created an augmented reality application that supports VBZ service technicians during streetcar maintenance. The project won an award in the Augmented and Virtual Reality category at the Best of Swiss App Awards (BOSA).

About the project

Yago Assistance AR Remote Support Lösung

Remote support solution in augmented reality

The Yago Assistance app combines the advantages of video telephony and enhances them with augmented reality functionalities. Using a tablet, the user films the defective device or fault while the support team guides them through the process, using arrows, symbols and, of course, verbal instructions to show and explain what needs to be done. “An arrow is worth a thousand words,” summarizes Reto, Partner at Bitforge.

About the project

Augmented Reality App

Remote AR Sales

The pandemic has given digitalization a boost in many areas. E-commerce and digital consulting services have grown strongly – and are here to stay. Together with feey, we have taken this offering to the next level and developed a video call tool supported by augmented reality.

About the project

Best of Swiss Apps Awards 2020

AR Murtendiorama

The Murten Diorama at the National Museum Zurich depicts an important moment in the history of Switzerland: The Battle of Murten in 1476. With our augmented reality app, viewers can now be there live as the victory in the Burgundian Wars is decided.

About the project

LIstory Augmented Reality App

LIstory

To mark the 300th anniversary of the Principality of Liechtenstein, we collaborated with Liechteinstein Marketing to develop an experience app that brings the most important milestones from three centuries of Liechtenstein history to life using state-of-the-art technology.

About the project

Book a Discovery Call

We invite you to discover the potential of this revolutionary augmented reality technology for your specific use case together with our team and take the first steps towards a prototype. You can also benefit from our UX expertise to maximize user acceptance right from the start.

Arrange your personal Discovery Call now!

Fill out the form or contact us by e-mail at info@bitforge.ch to book your Discovery Call.

You are also welcome to book an Apple Vision Pro demo with us in Zurich or at your location.