{"id":6421,"date":"2025-08-19T13:34:13","date_gmt":"2025-08-19T11:34:13","guid":{"rendered":"https:\/\/bitforge.ch\/?post_type=project&#038;p=6421"},"modified":"2026-08-17T10:15:37","modified_gmt":"2026-08-17T08:15:37","slug":"caritas-markt-app","status":"publish","type":"project","link":"https:\/\/bitforge.ch\/en\/project\/caritas-markt-app\/","title":{"rendered":"Caritas Markt"},"content":{"rendered":"","protected":false},"template":"","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"Caritas Markt App","_yoast_wpseo_title":"%%title%% App %%page%% %%sep%% %%sitename%%","_yoast_wpseo_metadesc":"The Caritas Market app combines social engagement with technology, offering savings deals and the latest news for users.","_yoast_wpseo_opengraph-title":"","_yoast_wpseo_opengraph-description":""},"translation_priority":[143],"class_list":["post-6421","project","type-project","status-publish","hentry"],"acf":{"project_excerpt":"The new Caritas Market app \u201cBonus+\u201d is much more than a digital loyalty card. It bridges the gap between social engagement and cutting-edge technology. With exclusive savings on selected products, delicious recipes, and the latest news, the app makes shopping at Caritas markets even more attractive for people living on the poverty line.","project_client":"Caritas Schweiz","project_award":"1 Best of Swiss Apps Award","project_thumb":6473,"project_icon":6390,"project_subline":"An app that can do more than just save money.","project_img":6481,"project_heading":"More than just a digital loyalty card","project_lead":"The new Caritas Market app \u201cBonus+\u201d is much more than a digital loyalty card. It bridges the gap between social engagement and cutting-edge technology. With exclusive savings on selected products, delicious recipes, and the latest news, the app makes shopping at Caritas markets even more attractive for people living on the poverty line.","project_logo":6405,"project_badges":[6431],"project_layout":[{"acf_fc_layout":"project_content_block","project_cb_row":"left","project_cb_repeater":[{"project_cb_type":"image","project_cb_heading":"The challenge: solidarity in the digital age","project_cb_txt":"Caritas markets are an indispensable resource for financially disadvantaged people in Switzerland. They offer thousands of households access to high-quality food and everyday products at greatly reduced prices. Despite its great success, however, the cooperative lacked statistical data on its customers. This information is valuable to Caritas and partners such as the Federal Statistical Office in order to better understand poverty trends and structures in Switzerland and to be able to take more targeted action.\r\n\r\nThe result: a digital tool that offers customers real added value while enabling data collection in a manner that complies with data protection regulations and is anonymous. The fact that this works exceptionally well is demonstrated by the app\u2019s nearly 22,000 users (as of July 2026).","project_cb_img":6473,"project_cb_video_mp4":6424,"project_cb_video_webm":6426,"project_cb_device":"iphone-portrait"},{"project_cb_type":"video","project_cb_heading":"The solution: More than just a digital loyalty card","project_cb_txt":"The new Bonus+ app offers three benefits and is a worthy example of digital inclusion:\r\n\r\n<strong>Simplified shopping:<\/strong> The digital QR code in the app replaces the physical KulturLegi card and simplifies the verification of eligibility at the checkout. Users can shop quickly and easily at the checkout by simply showing the app.\r\n\r\n<strong>Additional savings:<\/strong> Customers benefit from exclusive weekly bonus promotions and a particularly affordable \u201cweekly special\u201d that is only available to app users.\r\n\r\n<strong>Networking &amp; support:<\/strong> The app provides information about the latest news, inspiring recipes (tailored to the products in the Caritas market, including nutritional values and costs) and practical tips on other Caritas services such as free debt counseling or educational programs.","project_cb_img":6409,"project_cb_video_mp4":6424,"project_cb_video_webm":6426,"project_cb_device":"iphone-portrait"}],"video_display":"off","video_embed_heading":"","video_embed_txt":"","video_embed":""},{"acf_fc_layout":"project_quote_block","project_quote_object":[6434]},{"acf_fc_layout":"project_content_block","project_cb_row":"left","project_cb_repeater":[{"project_cb_type":"image","project_cb_heading":"Hybrid app architecture with offline capability","project_cb_txt":"The Caritas Market app is based on the cross-platform framework Ionic with Angular, which enables maximum code reuse for iOS, Android, and the web with native performance. A special focus was placed on offline capability. Thanks to service worker technology and local caching, the app works reliably even without an internet connection. The central KulturLegi QR code is therefore available at all times, and recipes and offers remain accessible even offline.\r\n\r\nFor the backend, we rely on Firebase with hosting in Zurich, which guarantees high availability and meets Swiss data protection requirements. The cloud-native architecture easily handles usage peaks and ensures a lean, low-maintenance infrastructure.","project_cb_img":6469,"project_cb_video_mp4":null,"project_cb_video_webm":null,"project_cb_device":false},{"project_cb_type":"image","project_cb_heading":"Concept & Design","project_cb_txt":"From the outset, the development of the Caritas Market app followed a human-centered approach to guarantee maximum added value and intuitive operation for users. Building on Caritas' initial concept sketch, we jointly expanded the concept in efficient workshops, sharpened the focus, and emphasized ease of use.\r\n\r\nDue to the limited budget, we specifically chose efficient methods of user-centered design in order to make rapid progress. The physical proximity and close cooperation of our team enabled us to accelerate specification processes and save effort.\r\n\r\nThe design is deliberately based on internationally known and proven UI patterns. This minimizes the cognitive effort for users, as they can intuitively operate familiar components, while also enabling more efficient technical implementation. A particular focus was placed on usability and accessibility.\r\nTo take language barriers (foreign languages and different levels of education) into account, we avoided long texts and used simple, easy-to-understand language instead.","project_cb_img":6477,"project_cb_video_mp4":null,"project_cb_video_webm":null,"project_cb_device":false}],"video_display":"off","video_embed_heading":"","video_embed_txt":"","video_embed":""},{"acf_fc_layout":"project_quote_block","project_quote_object":[6413]},{"acf_fc_layout":"project_content_block","project_cb_row":"left","project_cb_repeater":[{"project_cb_type":"image","project_cb_heading":"Digital accessibility","project_cb_txt":"As a founding member of the <a href=\"http:\/\/adis.ch\">Swiss Digital Inclusion Alliance (ADIS)<\/a>, we are committed to breaking down digital barriers in Switzerland, because accessibility is a matter close to our hearts. The Caritas Market app has been reviewed by our experts and optimized for <a href=\"https:\/\/bitforge.ch\/en\/offer\/digital-accessibility-consulting\/\" target=\"_blank\" rel=\"noopener\">accessible use<\/a>.\r\n\r\nAt the <a href=\"http:\/\/bestofswissapps.ch\" target=\"_blank\" rel=\"noopener\">Best of Swiss Apps Awards<\/a> 2025, the app won the highest award in the accessibility category and received the gold medal. The jury's verdict is as follows:\r\n\r\n\"With its well-balanced contrasts, flexible text enlargement, and logical structure, the Caritas Market app impresses in key areas of digital accessibility. It is very easy to use with a screen reader. Particularly noteworthy are the careful wording of the alternative texts and the sensible grouping of content, which can be accessed efficiently using swipe gestures. This shows that accessibility has been considered holistically here.\"\r\n\r\nWe are proud of this award and remain committed to promoting digital inclusion in Switzerland. It is important to note that accessibility not only benefits people with disabilities, but also improves the user experience for all users through simpler operation and a well-designed user experience.","project_cb_img":6471,"project_cb_video_mp4":null,"project_cb_video_webm":null,"project_cb_device":false}],"video_display":"off","video_embed_heading":"","video_embed_txt":"","video_embed":""}],"download_bg":"bg-lightgrey","download_heading":"Download the app now","download_repeater":[{"download_img":2120,"download_link":{"title":"","url":"https:\/\/apps.apple.com\/ch\/app\/caritas-markt\/id6748528508","target":"_blank"}},{"download_img":2119,"download_link":{"title":"","url":"https:\/\/play.google.com\/store\/apps\/details?id=ch.caritasmarkt.app","target":"_blank"}}],"project_pills":["UX & UI Design","Software Engineering","Deployment"],"cta_display":"on","cta_layout_typ":"right","cta_bg":"bg-grey","cta_headline":"Welcome workshop \u2013 how to get projects off to a successful start","cta_txt":"<div class=\"text-l margin-48\">\r\n\r\nBefore we talk about features, scope, timings, or prices, we would like to understand your goals, wishes, and needs in a free welcome workshop.\r\n\r\n<\/div>","gf_id":"","gf_shortcode":"","cta_btn_typ":"default","cta_btn":{"title":"Kontaktiere uns","url":"https:\/\/bitforge.ch\/kontakt\/","target":""},"cta_img_typ":"default","cta_img":733,"related_projects_object":[5131,831,848]},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Caritas Markt App | Bitforge<\/title>\n<meta name=\"description\" content=\"The Caritas Market app combines social engagement with technology, offering savings deals and the latest news for users.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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